Actively Hiring
Live Proctor
Viman Nagar, Pune •
3 days ago
Openings
15
Passout
Any
Experience
Fresher
Salary
4 to 4.5 LPA
Job Description
- Provide accurate information regarding products, services, and processes
- Guide users/customers to make informed decisions
- Monitor live sessions and ensure compliance with guidelines
- Resolve customer issues and concerns promptly and efficiently
- Respond to queries via phone, email, and chat within defined timelines
- Escalate complex or unresolved issues to the concerned teams
- Follow up on customer concerns until closure
- Maintain accurate records of customer interactions and activities
- Ensure adherence to company policies and service standards
Qualifications
ANY QUALIFICATION-ALL
Skills Required
Other
Interview Process
- Resume Screening
- Technical Round (F2F)
- HR Round (F2F)
